Customer and Product Support Testimonials During COVID Times

By : Adrenalin eSystems   Published : October,29 2020

At Adrenalin, Delivering Outstanding Customer Experience is in our DNA. Ensuring that our quality Customer Support is constant, especially in these challenging COVID times, is even more critical to our dedicated Support Team. Let’s hear into what our valued customers have to say.

Thank you for all the endless and seamless support you have provided during the past few weeks as you had been with us till late night for supporting us in crucial work which is very helpful for us. Appreciate your anchoring, support, dedication & efficiency. Happy to work with you.

A Leading Global NBFC


We would like to appreciate your quick and timely response on the Tickets/Queries raised in CSP. Your support in these times are very crucial to us and you are giving extreme support by extending your hours. Especially with regards to Attendance Data, Shift Transactions, Leave Transactions & Leave Balance uploading.

A Large Corporate Hospital


Thanks for your great support and appreciate your work.

 A Leading Engineering, Architecture and Consultancy Company


Thanks for your great help, really helpful. You are a great customer centric person. Keep it up.

A Leading Company in Financial Services


Thank you for your cooperation and good work in solving all the problems as per our instructions. Whenever there was any problem, you have solved the problem instantly.

Pioneers in Animal Feed Market


We are delighted by the quality of your services and appreciate your responsiveness and professionalism. You are very reliable and thanks to this, we have successfully completed our leave truncation process. Keep up the good job. Thank you so much, and we will be looking forward to an excellent continuing business relationship.

A Leader in Global Life Insurance


I really appreciate all your help and support for resolving tax related queries and while updating payroll related patches for FY 2020-21 in system on or before time.  You are experts in resolving our issues pertaining to LMS/Attendance/FNF modules and Adrenalin data base server. Thank you for your timely support.

 A Global Pharmaceuticals Company


You have been a great support at any time, be it 09:00 PM or 08:00 AM in the morning, and same goes for the weekends. Really appreciate your quick responses and solutions to our issues. It has been great working with you, as you have provided us the best support ever.

It has been a wonderful journey so far with Adrenalin’s support team to have our queries resolved as soon as possible. Huge thanks to the team to have put in the efforts at any time of the hour and make it a healthy professional relationship for 9 long years. Kudos to the Adrenalin’s support team. Look forward to a great continued collaboration.

A Leading Asset Management Company


I would really like to acknowledge Adrenalin’s efforts to complete the job. Really like your proactive & solution oriented approach. You have been a great support during the lockdown period.

Keep up the good work!!

India’s Largest One-Stop Financial Services Company


I would like to update that Adrenalin has been a very good support to us since my interaction started few months back – different CSP tickets have been handled in a timely manner. We received help in initiating and closing PMS process, goal settings, KRA uploads and other important changes.

Leaders in Building Solutions


I would like to thank Adrenalin for their continuous support provided in the creation of a new PRMS calendar for the current financial year. I appreciate the team for their support and patience, they understood the urgency and supported us completely.

Hope to get continuous support in the future as well!

A World Leader in Manufacturing


This is to convey my appreciation towards the amazing response and service provided to us with all issues related to our system configurations.

Adrenalin has always made sure they are available regardless of the time zone difference. They have provided us continuous support, be it late office hours or weekends while responding to our raised queries.  Keep up the spirit and good luck!

One of the Largest Retail and Distribution Company


Many thanks to the team for the support received in releasing the salary along with the arrears. Your support has helped us tremendously.

India’s Largest Oil and Energy Company


Adrenalin support team is easily approachable and are always helpful. They are well aware and efficient when it comes to system configurations. We were facing issues with attendance regularisations; the team provided us instant query resolution within a span of few minutes.

A Leading Company in Healthcare Solutions


Thank you so much for your support and help. We really appreciate your response to our query despite being such late hours, with your help we were able to process the payroll that night successfully.

We are truly grateful to Adrenalin and team for being so accessible whenever we have faced issues.

International Sporting Body 


We would like to thank Adrenalin as they always have been responsive to our queries. We really appreciate your support.

A Leading Commercial Bank


I would really like to appreciate Adrenalin’s support team. They are approachable, anytime there is an issue they have made sure the solution is provided. The way the team handles its customer is commendable. They are a one-stop-shop for me and my team. While facing any issues now I am confident that the team will help sort it out. We really appreciate all your support.

A Leading Information Technology Company


Really appreciate Adrenalin’s quick turnaround during this hour of the day. Thanks a lot for your wonderful support always. Hats off to the support team of Adrenalin for the awesome un-disturbed support you have always provided. 

A Leading Asset Management Company


We have been getting very quick response from Adrenalin’s support team. And would like to appreciate your timely responses to the raised tickets and queries. Your support in these times is very crucial to us and you are giving extreme support by extending your hours. Especially (April, May, June, and July) in this pandemic situation regarding Attendance Data, Shift Transactions, Leave Transactions & Leave Balances Uploading.

Looking forward to the same.

A Large Corporate Hospital


I would like to take this opportunity to thank Adrenalin’s support team for  providing the constant support in closing our CSP tickets. The team has always been proactive & helpful in closing tickets and in our daily queries & issues, they are doing a commendable job wherein have met all the timelines & assisted whenever required. 

Thank you team for your generosity & support…Keep up the good work!!

A Leading Global NBFC


We would like to appreciate Adrenalin for the support provided these days and during holidays as well. Your effort on clearing the queries were remarkable. Kindly consider this as a client appreciation token towards the excellent support provided by Adrenalin.

Thanks for your continuous support. Keep up the good work!

We are looking forward to further continued support from Adrenalin Team.

A Global Aviation Software Company


We wish to appreciate Adrenalin’s support team for the services rendered to us during the July 2021 payroll cycle. You have provided an end-to-end rapid solution for the tickets raised during such time which was undoubtedly remarkable. And has proven to be a healthy relation with the client.

A Leading Mechanical and Electrical Engineering Company


This is an appreciation mail for Adrenalin’s support team as they have given us timely, prompt and excellent service in resolving our issues at a crucial time of our month end salary process.

The team went to the extra mile to communicate and resolve our problems beyond working hours. They are very approachable, patient, clear in their communication and very cooperative. We have found the assistance to be most helpful in the past few days.

Real Estate Pioneers


I would like to put forward the kind of support that I have received from team Adrenalin in the past 3-4 months. The team has extended support during odd times and ensured that our payroll is never delayed due to system errors. And has shown commendable patience and resilience. I am sure that same will continue in future as well.

Thank you team for your genuine concerns and efforts.

One of the Fastest Growing Restaurant Chain


Writing to thank the team for their helpful attitude and we really appreciate the willingness to help us out whenever needed.

Adrenalin’s support team has always been available to us, whenever we have faced any issues regarding payroll/tax and all other components of HR.

Again, thanking you for this positive attitude towards us.

A Commercial Banking Company

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