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Polaris wanted a reliable competitive edge to maintain
its reputation for quality and customer service. It
sought an employee-centric tool to align large numbers
of people and knowledge resources real-time, empower
intelligent decision making, fuel productivity and ultimately
redefine customer service.
What added complexity to the challenge was that Polaris
had a wide geographic spread of operations with varying
local policies and conventions. Often, disparate project
teams worked across time zones on shared tasks. The
costs involved in communication and managing these teams
was considerable. An effective and cost-saving means
of collaboratively managing tasks and projects
to streamline and optimize performance both at the individual
and group levels was imperative.
This platform would enable Polaris to develop solutions
in a better, faster and more co-coordinated
manner leading to direct savings in
time and cost and to delivery of output that
was at consistently high levels of quality.
Adrenalinet was developed to solve these issues for
Polaris and thus formed the genesis of Empower Works.
On evaluating the immense benefits they were able to
achieve in a very short time, Polaris realized the commercial
benefits of such a product and spun-off Empower Works
as a separate company with its focus being on people
management software.
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